Customer Service Representative
Ocean Springs, MS Ocean Springs, MS Full-time Full-time $15 - $18 an hour $15 - $18 an hour 9 days ago 9 days ago 9 days ago Family Heating and Air serves our customers in the Pensacola and Ocean Springs surrounding areas.
We are currently seeking a highly motivated and talented Customer Service Representative (CSR) to join our team.
The CSR is responsible for answering all incoming calls and assisting with prioritization and coordination of Communications Center activities.
The candidate we are looking for must be an excellent communicator, have a positive attitude, be self-motivated, and 'smile through the phone.
' Proven success in working calmly, yet definitively within a fast-paced environment may rise you to the top of the pool of candidates.
Pay Scale:
$15.
00 - $18.
00 per hour, dependent upon skill set
Benefits
Benefits:
Medical, dental, vision, other supplemental insurance, paid vacation, paid holidays, sick pay, 401k with company match Work Hours:
Full time; Monday - Friday, 9:
00 a.
m.
- 6:
00 p.
m.
, occasional overtime and/or weekend work hours as needed Required
Qualifications:
2
years answering incoming calls required, within a service-related industry is a huge plus! Impeccable customer service skills Ability to multi-task and stay calm within a fast-paced environment Geographical working knowledge of sales area or map reading skills Energetic personality with strong interpersonal skills Must pass a background check and pre-employment drug testing Intermediate to Advanced MS Word, Excel, and Outlook skill set Able to communicate clearly in English language, both verbally and in written High school diploma or general education degree (GED) Qualifications Desired:
Advanced level knowledge of software technologies, such as iOS, Android, and Windows OS Project or process management experience Scheduling experience for technicians, and installers working in the field Experience using dispatching software such as Service Titan, Field Edge, ESC, and/or dEsco.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are currently seeking a highly motivated and talented Customer Service Representative (CSR) to join our team.
The CSR is responsible for answering all incoming calls and assisting with prioritization and coordination of Communications Center activities.
The candidate we are looking for must be an excellent communicator, have a positive attitude, be self-motivated, and 'smile through the phone.
' Proven success in working calmly, yet definitively within a fast-paced environment may rise you to the top of the pool of candidates.
Pay Scale:
$15.
00 - $18.
00 per hour, dependent upon skill set
Benefits
Benefits:
Medical, dental, vision, other supplemental insurance, paid vacation, paid holidays, sick pay, 401k with company match Work Hours:
Full time; Monday - Friday, 9:
00 a.
m.
- 6:
00 p.
m.
, occasional overtime and/or weekend work hours as needed Required
Qualifications:
2
years answering incoming calls required, within a service-related industry is a huge plus! Impeccable customer service skills Ability to multi-task and stay calm within a fast-paced environment Geographical working knowledge of sales area or map reading skills Energetic personality with strong interpersonal skills Must pass a background check and pre-employment drug testing Intermediate to Advanced MS Word, Excel, and Outlook skill set Able to communicate clearly in English language, both verbally and in written High school diploma or general education degree (GED) Qualifications Desired:
Advanced level knowledge of software technologies, such as iOS, Android, and Windows OS Project or process management experience Scheduling experience for technicians, and installers working in the field Experience using dispatching software such as Service Titan, Field Edge, ESC, and/or dEsco.
Estimated Salary: $20 to $28 per hour based on qualifications.
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